AI Operations — Colombo · Melbourne

Your operations, automated. You keep the controls.

Six to sixteen weeks, set by the process. We map it, bound what agents can touch, and build the system that holds it. Your team runs it after.

Send us a process Three engagements, Q4
Premise

An agent that passes a demo and a process that survives an audit are different problems.

The second one needs the work around the model: the contracts it runs under, the traces it leaves, the point where it stops and asks a person, and the number it has to hit on your own cases before any of it counts.

That work starts with knowing the process. So we map it, bound it, then prove it.

Practice

Four ways in. One way of working.

Every engagement runs inside the same method: map the process, bound what agents can touch, prove it against your cases.

I

Agentic delivery

Request to pull request. Every agent runs inside a scope contract — the paths it owns, the paths it must never touch — enforced as the edit happens, not asked for afterwards.

II

Readiness audits

Eighty-two criteria across nine categories, scored against your codebase and your operations. One prioritised list of what to repair before the agents arrive.

III

Systems & handoff

Component libraries and production screens that survive your vendor stack.

IV

Team enablement

Capability stays in the building. Nothing depends on us staying in the room.

The engagement

The engagement, in three phases

  1. 01

    Map

    • Every step, branch and handoff traced
    • Output Map and volumes
    • Golden set: your past cases, with what happened to each
    • The bar: a pass rate agreed with you, measured on your own cases
  2. 02

    Bound

    • Tool contracts: typed schemas, error states, success criteria
    • Deny by default
    • Traces on every run
    • When it isn't sure, it stops and asks a person
  3. 03

    Prove

    • Run against the bar until it clears
    • Shipped into your stack, with the screens and components your team will extend
    • Runbooks and a Decision Register
    • Working in March, not just in the demo
Terms, stated up front

Priced before built. Nothing we build requires us to stay.

Built in your cloud account from day one. Your data never leaves your tenancy.

Running costs are billed to you directly, at cost. We don't resell infrastructure or mark up usage.

A person reviews it once a quarter and owns it when a model is retired. We'll train your team to do that, or do it ourselves.

Records
“Every organisation is carrying a problem nobody has looked at end to end. The work is to understand it fully, then find the smallest change that moves it.”

Tanisha Wijesinghe

Fintech experience
Output Map · one process
Where the work goes, client redacted

Dr. Sithira Ambepitiya

Agent systems
Eval report · one process
Real cases, scores, client redacted

Tell us the process.
We will tell you what it is worth.

Send us a process